Innovating Your Home Buying Experience

Privacy Policy

This Privacy Policy governs the manner in which Terranium Property (referred to as “the Agent,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the www.terraniumproperty.com website (referred to as “the Website”). This Privacy Policy applies to the Website and all products and services offered by the Agent.

  1. Information We Collect (a) Personal Identification Information: We may collect personal identification information from you in various ways, including but not limited to when you visit the Website, register on the Website, fill out a form, or interact with the Website in other ways. The personal identification information we may collect includes your name, email address, phone number, and any other information you voluntarily provide to us. (b) Non-personal Identification Information: We may collect non-personal identification information about you whenever you interact with the Website. This may include the browser name, the type of computer or device you are using, and technical information about your means of connection to the Website.

  2. How We Use Collected Information (a) Personal Information: We may use the personal information you provide to us for the following purposes:

    • To personalize your experience on the Website.
    • To improve customer service by responding to your requests and support needs more efficiently.
    • To send periodic emails regarding your property listings or other services.
    • To administer a promotion, survey, or other site features.
    • To comply with legal obligations or protect against potential fraud or misconduct.

(b) Non-personal Information: We may use non-personal identification information collected from you to analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use.

  1. How We Protect Your Information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on the Website.

  2. Sharing Your Personal Information We do not sell, trade, or rent your personal identification information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and servicing you. These third parties are obligated to keep your information confidential.

  3. Third-Party Websites The Website may contain links to third-party websites. These websites have their own privacy policies, and we do not accept any responsibility or liability for their policies or actions. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

  4. Changes to this Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.

  5. Your Acceptance of these Terms By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

  6. Contact Us If you have any questions about this Privacy Policy or the practices of this Website, please contact us at afiq@terraniumproperty.com.

This Privacy Policy was last updated on 30th May 2023.

Note: It’s essential to consult a legal professional to ensure that both the Terms and Conditions and Privacy Policy comply with all applicable laws and regulations in Malaysia and meet your specific requirements as a real estate agent.

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